Replacement Policy

We offer a 7-day Replacement Policy, which means you have 7 days from the date of receiving your order to raise a replacement request.

Eligible Reasons for Replacement

A replacement request will be accepted only in the following cases:

• Damaged Product: The product arrives damaged, torn, broken, scratched, or otherwise damaged during transit.

• Defective Product: The product has a manufacturing defect or does not function as intended.

• Wrong Product Delivered: You received a different product, design, size, colour, or variant from what you ordered due to an error on our part.

• Missing Parts or Accessories: Any component, accessory, or item that is supposed to be included with the product is missing from the package.

• Incorrect Quantity: You received fewer items than the quantity mentioned in your order.

Conditions for Replacement

To be eligible for a replacement:

• The replacement request must be raised within 7 days of delivery.

• The product must be unused and unworn.

• The product must be in its original condition.

• All original tags, packaging, labels, and accessories must be intact.

• You may be required to provide clear photos or videos showing the issue.

• For damaged, missing, or incorrect items, an unboxing video may be requested as proof to help us verify the claim.

• The product must be returned to us if requested before a replacement is shipped.

• Replacement is subject to quality verification and stock availability.

Cases Not Eligible for Replacement

Replacement requests will not be accepted for:

• Change of mind or personal preference.

• Change in colour preference after receiving the correct product.

• Change in size, unless the product received is different from the size ordered.

• Products that have been used, worn, washed, altered, or damaged after delivery.

• Damage caused by improper use, handling, storage, or normal wear and tear.

• Products returned without their original tags, packaging, or accessories.

• Replacement requests raised after 7 days from delivery.

• Products purchased during a sale or promotional offer, unless the product is damaged, defective, incorrect, or missing.

• Any issue that is not related to a manufacturing defect, transit damage, fulfilment error, or missing item.

How to Request a Replacement

To request a replacement, please contact us at yashvara08@gmail.com within 7 days of receiving your order.

Please provide:

1. Your Order ID

2. Reason for the replacement

3. Clear photographs of the product

4. A video or unboxing video, if available or requested by our team

5. Photos of the outer packaging and shipping label, where applicable

Please do not send the product back without receiving confirmation from our team. Unauthorised shipments may not be accepted.

Replacement Process

Once we receive your request, our team will review the information and verify the issue.

If your request is approved, we will provide instructions for returning the product. After the returned product is received and inspected, we will process the replacement.

Replacement is subject to product availability. If the exact product is unavailable, our team will contact you regarding the available resolution.

Damaged or Tampered Package

If your package appears to be damaged, opened, or tampered with at the time of delivery, please record an unboxing video and contact us as soon as possible.

Please retain the original packaging and shipping label until your replacement request has been resolved.

Replacement Address

If you are instructed to send the product back, please use the following address:

P8, Gaytri Nagar 1st,
Miya Bajaj ki Galli, Tonk Road,
Sanganer, Jaipur - 302029, Rajasthan, India

Please wait for confirmation from our team before shipping the product to this address.

Contact Us

For any questions or to raise a replacement request, please contact:

Email: yashvara08@gmail.com